User Experience (abbreviated: UX) is the quality of experience a
person has when interacting with a specific design of a product or
system-whether a Web site, a software application, mobile
technology, or any user-operated device.
Usability is a combination of factors including:
- Ease of learning - How fast can a user who has
never seen the user interface before learn it sufficiently well to
accomplish basic tasks?
- Efficiency of use - Once an experienced user
has learned to use the system, how fast can he or she accomplish
tasks?
- Memorability - If a user has used the system
before, can he or she remember enough to use it effectively the
next time or does the user have to start over again learning
everything?
- Error frequency and severity - How often do
users make errors while using the system, how serious are these
errors, and how do users recover from these errors?
- Subjective satisfaction - How much does the
user like using the system?